Island Departure: Phillip Island Cruise Ship Tours

Yes of course – we can cater for all common allergies & dietary requests.
All we ask is that you let us know of these upon booking or PRIOR TO THE DAY OF TOUR so we can ensure we have time to prepare.

For our Melbourne Pickup, we do not offer Hotel Pickups – the reason for this is that this tour departs later in the day, which generally means most people are out and about already. Plus, being such a central location, the Arts Centre is a enjoyable and practical meeting place. It’s here where you can view one of Melbourne’s most magnificent landmarks, check out the surrounding museums, and treat yourself to a barista made coffee on us!

At the end of the night, we are able to offer Hotel Returns, and if your hotel is within the Melbourne CBD OR Southbank areas.
Please request this, and let us know of your hotel when booking. 

Payment is due at the time of booking in order to confirm your booking.
We have a Free Cancellation Policy up until 24 hours prior to your tour.

A basic level of fitness is required for this tour.

You will be expected to safely navigate the steps of our bus unassisted, as well as walk 100m comfortably.
There will be plenty of opportunities to go further and be more active, however, we do require all our passengers to be able to meet these minimums.

You can book directly through our website, by phone, or by contacting us via email. We recommend booking in advance to secure your preferred date.
We do not accept walk-up bookings on the day.

Each tour includes transportation, a knowledgeable guide, entry fees to attractions, and all specific inclusions listed.
We do have any extra fees or charges to pay on the day, except what you may choose to purchase from your own doing.

Most of our tours do include food and drink, however you are welcome to bring along your own to snack on throughout the day.
We just ask that no mess is made on board, and any rubbish is disposed of in our bins.

Please bring a water bottle along with you.

Yes!
All of our tours that depart out of Melbourne at open to all travellers to book on.
Keep in mind, we revel in the joys of authentic small-group travel, ensuring we NEVER fill our midi-coaches, and as such we have a maximum of 15 people on board these tours – so make sure you book early.

Yes, this tour is suitable for Children and people with mobility issues.

Any child under the age of 18 on the day of the tour will not be permitted to consume alcohol.
We reserve the right to ask for ID, or refuse consumption if suitable ID is not provided.

Our tours are mobility friendly.
You are welcome to bring a stick along with you on the day.
Most tours can accommodate the use of a wheely walker – however, we ask you please check this with us first.
We are unable to cater for wheelchairs.

Animal companions are only permitted to join our tours is they are registered service animals.
If you wish to bring a registered service animal along on tour, please advise us in advance.
We may require you to provide us with evidence of the animal’s registration.

In true Melbourne fashion, we are accustomed to four seasons in one day here.
We ask that you please check the weather prior to your departure, and dress and pack accordingly.

Your tour will not be cancelled unless we believe that certain weather conditions pose a safety risk to you, or locations we are visiting.

Up to date weather can be found here
http://www.bom.gov.au/vic/forecasts/melbourne.shtml